Face-to-face conversation enhances opportunities for perfect communication.
From me to you. From you to me. Straight-line communication.
No misunderstandings. Complete understanding. Clarity. Ideally, the first time. If not the first time, then at least quickly, after you’ve questioned any lack of clarity.
But opportunities for face-to-face contact are being reduced. We must tolerate the imperfection of our communications technology — and seriously manage our technology. And most of us can start by managing our email.
But first, we need to understand both the nature of communication, and the nature of the computer medium.